Shipping policy

Shipping Policy – AstroGard

Thank you for choosing AstroGard, your destination for smarter living solutions. We're committed to making sure your order arrives promptly and safely.

Shipping Rates
Free shipping on U.S. items for orders over $200
Flat rate shipping of $19.99 for all other orders $200 or under

Order Processing & Delivery

Order Cut-off Time
Order Cut-off time = 2PM EST

Handling Time
Orders are processed within 1–5 business days (Monday–Sunday, 07:00 AM – 05:00 PM EST)

Transit Time
Delivery typically occurs within 4–7 business days after dispatch (Monday–Sunday, 07:00 AM–05:00 PM EST)

Total Estimated Delivery Time
Total Estimated Delivery is typically within 5 to 12 business days (Monday–Sunday, 07:00 AM–05:00 PM EST)

Shipping Methods
Orders are shipped via trusted carriers; larger items may ship via freight
For freight deliveries, we will contact you to schedule curbside delivery
Ensure your contact information, especially your phone number, is accurate at checkout

Order Confirmation & Tracking
You will receive an email confirmation after placing your order
Once your order ships, you’ll receive an email with tracking details

Address Changes
To request a shipping address change, contact us within 24 hours of placing your order

Order Cancellations
Orders can be canceled any time before they ship
If your order has already been dispatched, please refer to our Refund Policy

Damages & Issues
Please inspect your order upon delivery
If the product is damaged, defective, or incorrect, contact us immediately
We will cover return shipping costs and resolve the issue promptly

Need Help?
Phone: (320) 361-6690
Email: support@astrogard.com

Thank you for shopping with AstroGard, where smart innovation meets everyday life.