Privacy policy

This Privacy Policy describes how AstroGard (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from astrogard.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details: Your name, address, phone number, and email.
  • Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: Username, password, security questions, and other information for account security purposes.
  • Customer support information: Details you include in communications with us, such as messages sent through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

  • Information about how you access and use our Site and your account.
  • Device and browser details, network connection information, and your IP address.
  • Interactions with the Services, such as features used and time spent on the Site.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Service providers: Companies like Shopify that support our Site and Services.
  • Payment processors: Providers who process your payment and collect payment information (e.g., bank account, credit card details, billing address) to fulfill your orders.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Providing Products and Services: To process your payments, fulfill orders, manage your account, arrange for shipping, and handle returns or exchanges.
  • Marketing and Advertising: To send promotional communications and show relevant advertisements.
  • Security and Fraud Prevention: To detect and address fraudulent, illegal, or malicious activities.
  • Service Improvement and Communication: To provide support, improve the Services, and enhance your experience with us.

Your Rights

Depending on your location, you may have rights regarding your personal information, such as accessing, correcting, or deleting your data. To exercise these rights, please contact us at support@astrogard.com.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate measures to protect your personal information; however, no system is entirely secure. We encourage you to safeguard your account credentials.

Policy Updates

We may revise this Privacy Policy periodically. The updated policy will be posted on our website with the effective date

Contact Information

For any questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@astrogard.com

  • Address: 4 Peddlers Row Unit 161, Newark, DE, 19702, US

  • Phone: [320-361-6690]

By staying informed about our privacy practices, you help us maintain a transparent and trustworthy relationship. We value your privacy and are dedicated to protecting your personal information